CUSTOMER POLICIES

Privacy policy

For ELEVEN-PAY SOLUTIONS PRIVATE LIMITED, operating at eleven-paysolutions.co.in.

This policy explains how ELEVEN-PAY SOLUTIONS PRIVATE LIMITED handles personal information in connection with this website and our business services.

Information you share

You may provide your name, email address, phone number, company details and project requirements when you contact us. Information relating to an agreed order or service may include transaction, billing and delivery details.

The enquiry form prepares an email draft on your device. Its contents are sent to us only when you send the email through your email application.

How information is used

We use the information you provide to respond to enquiries, clarify requirements, prepare quotations, deliver agreed services and provide order or project support.

Information may also be used to maintain business records, meet applicable obligations and improve our services. Promotional communications should be based on a separate consent or an applicable lawful basis.

Website storage and technical data

The project shortlist uses your browser’s local storage to remember selected services on your device. It does not contain payment details, account passwords or enquiry form contents. You can clear it using the shortlist controls or your browser settings.

This version of the website does not include advertising trackers or an analytics script. Website hosting providers may process technical information, such as IP addresses and browser details, as part of operating and protecting the service.

Sharing information

We do not sell or trade personal information. Information may be shared with service providers where needed to operate the website, deliver an agreed service or meet applicable obligations.

Security and retention

We take reasonable steps to protect information handled in our business operations. No transmission or storage method can be guaranteed to be completely secure.

Enquiry and transaction information is retained for the purposes for which it was collected and for applicable business or statutory requirements. Contact us for information about the retention of a specific record.

Your requests

Contact us to request access to, correction of or deletion of your personal information. We may need to verify your identity and consider applicable record-keeping obligations before acting on your request.

Policy updates

Changes to this policy will be published on this page. Please review it when providing information or using a new website feature.

Contact information

ELEVEN-PAY SOLUTIONS PRIVATE LIMITED
GSTIN: 09AAJCE1449H1ZI
B1610, Floor-16, Tower-4, NX One Commercial, Sector-1, Bisrakh, Gautam Buddha Nagar, Uttar Pradesh, India 201306

Email: eleventech.solutions2025@gmail.com
Phone: +91 9990789023