This policy applies to the delivery of physical products within India. Digital services and corporate rental arrangements follow the delivery or installation plan agreed with our team.
Order processing
Confirmed orders are processed within 1-2 business days after successful payment confirmation. Orders received on a weekend or public holiday are processed on the next business day.
Delivery estimates
The published delivery estimate is 5-7 business days from order confirmation. Delivery depends on location, courier availability and the agreed order arrangements.
Unforeseen logistics issues, weather events, restrictions or other circumstances may extend the delivery period.
Shipping charges
Any applicable shipping charge depends on the delivery location and order details. The charge will be confirmed before payment as part of your quotation or order confirmation.
Tracking
Where available, shipment tracking information is provided by email or SMS after dispatch. Use the supplied tracking reference to monitor delivery.
Delivery coverage
Physical product deliveries are currently available within India. International shipping is not offered.
Damaged or missing shipments
Notify our team within 48 hours of receiving a damaged delivery. For an expected shipment that has not arrived, contact our team with your order and tracking references so the issue can be investigated.
Contact information
ELEVEN-PAY SOLUTIONS PRIVATE LIMITED
GSTIN: 09AAJCE1449H1ZI
B1610, Floor-16, Tower-4, NX One Commercial, Sector-1, Bisrakh, Gautam Buddha Nagar, Uttar Pradesh, India 201306
Email: eleventech.solutions2025@gmail.com
Phone: +91 9990789023